Return and Refund Policy

We want you to be pleased with your 1571 Studio purchase. Please review the following policy before requesting a return or cancellation.

30-Day Return Policy

We offer a 30-day return policy. You have 30 days from the date your item is delivered to request a return.

When applicable, the return window will be extended to account for weekends or holidays.

Return Eligibility

To qualify for a return, the item must:

• Be unused, unaltered, and in the same condition in which it was received

• Be free from damage, scratches, stains, odors, or signs of improper handling

• Include all original parts and accessories

• Be returned in its original packaging, including its protective packaging materials

• Include the receipt or other proof of purchase

Because 1571 Studio products are carefully crafted 3D-printed home décor pieces, returned items must be packaged securely to prevent damage during transit.

To request a return, contact us at 1571Studio@gmail.com. Please include your order number, the item you would like to return, and the reason for the return.

Approved returns must be sent to:

2844 N 71st Street, Scottsdale Arizona 85257, United States

Items returned without first requesting and receiving return approval will not be accepted.

Return Shipping

Customers are responsible for arranging and paying for return shipping. 1571 Studio does not provide prepaid return shipping labels for standard returns.

We strongly recommend using a trackable shipping service and keeping your shipping receipt and tracking information until your return has been completed. 1571 Studio is not responsible for returned packages that are lost, damaged, or delivered to the wrong address.

There is no restocking fee for approved returns.

Order Cancellations

You may request to cancel an order at any time before the item has been fulfilled.

To request a cancellation, contact us as soon as possible at 1571Studio@gmail.com and include your order number.

Once an item has been fulfilled or shipped, the order can no longer be canceled. After delivery, you may request a return under our 30-day return policy if the item is eligible.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives. Contact us promptly if your item is damaged, defective, or different from what you ordered so that we can evaluate the issue and make it right.

Please include:

• Your order number

• A description of the problem

• Clear photographs of the item

• Photographs of the shipping box and packaging if the item arrived damaged

Do not return a damaged, defective, or incorrect item before contacting us and receiving instructions.

Small layer lines and minor variations may naturally occur in 3D-printed pieces. These characteristics are part of the manufacturing process and are not considered defects unless they materially affect the item’s appearance, structure, or intended function.

Non-Returnable Items

We cannot accept returns for:

• Personalized or customized products made according to a customer’s individual specifications

• Items that have been used, altered, repaired, or damaged after delivery

• Items damaged because of improper care, excessive heat, prolonged moisture exposure, or use outside the product’s stated purpose

• Gift cards

Please contact us before ordering if you have questions about whether a specific product is eligible for return.

Nothing in this policy limits any rights available to you under applicable consumer-protection laws.

Exchanges

We do not process direct exchanges.

The fastest way to receive a different product is to request a return for the original item. After the return is approved, you may place a separate order for the new item.

Damaged, defective, or incorrect items will be handled under the section above.

European Union 14-Day Cooling-Off Period

If an order is shipped to a country within the European Union, you may have the right to cancel or return your order within 14 days of receiving it, without providing a reason.

The item must be returned unused, in the same condition in which it was received, and in its original packaging. Proof of purchase is also required.

The European Union’s cooling-off right generally does not apply to personalized products or products made according to a customer’s individual specifications. Any rights provided by applicable European Union consumer laws remain unaffected.

Refunds

We will notify you after we receive and inspect your returned item. We will then let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days.

Please remember that your bank or credit card provider may require additional time to process and post the refund to your account.

If more than 15 business days have passed since we approved your refund, please contact us at 1571Studio@gmail.com.

Contact Us

For questions about returns, cancellations, or refunds, contact:

1571 Studio
1571Studio@gmail.com