Shipping policy
SHIPPING POLICY
PROCESSING TIMES
Many 1571 Studio products are made, prepared, or assembled to order. Processing times vary depending on the product, its size, and the complexity of the design. Some products may be ready within several business days, while others may require several weeks.
The estimated processing time for each item is stated on its product page. Please review this information before placing your order.
Processing time begins after payment is confirmed and does not include carrier transit time, weekends, or federal holidays. An order is considered shipped when it has been handed over to the shipping carrier—not when the shipping label is created.
ORDERS CONTAINING MULTIPLE PRODUCTS
If an order contains products with different processing times, the order may be shipped together after the product with the longest processing time is ready.
In some cases, items may be shipped separately as they become available. If we divide an order into multiple shipments, the customer will not be charged additional shipping fees for shipments covered by free standard shipping. Separate tracking information will be provided when available.
SHIPPING DESTINATIONS
At this time, 1571 Studio ships to eligible addresses within the United States. Available shipping options will be displayed during checkout after the customer enters a delivery address.
We are not currently shipping internationally. Additional shipping destinations may be added as we expand.
SHIPPING COST
Free standard shipping is included on eligible U.S. orders.
Optional expedited or upgraded shipping services, when available, will be displayed at checkout with their applicable cost. Selecting expedited shipping only reduces the carrier’s transit time. It does not shorten the product’s stated processing or production time unless expressly stated.
ESTIMATED TRANSIT TIME
After an order has completed processing and has been handed to the carrier, standard shipping generally takes approximately 3–7 business days.
The estimated delivery time consists of:
• The product-specific processing time shown on the product page; plus
• Approximately 3–7 business days of carrier transit time.
Delivery dates are estimates and are not guaranteed. Weekends, holidays, severe weather, high shipping volumes, carrier disruptions, or other circumstances outside our reasonable control may affect delivery.
TRACKING INFORMATION
When your order ships, you will receive a shipping confirmation email containing available tracking information. Please allow up to 48 hours for the carrier to update the tracking record after the shipment is handed over.
If your order is sent in multiple packages, you may receive more than one tracking number, and the packages may arrive on different days.
SHIPPING ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error, contact us as soon as possible at 1571Studio@gmail.com. We will attempt to update the address before shipment, but changes cannot be guaranteed once an order has entered processing or has been transferred to the carrier.
If a package is returned because the customer provided an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.
PRODUCTION OR SHIPPING DELAYS
If we determine that we cannot ship an order within the processing time stated on the product page, we will contact the customer with an updated estimated shipping date.
The customer may agree to the revised timeframe or cancel the affected unshipped item or order for a full refund.
PACKAGES MARKED AS DELIVERED
If tracking shows that a package was delivered but you cannot locate it, please:
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Confirm that the shipping address on your order is correct.
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Check around the delivery location and with other household members or neighbors.
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Allow up to two business days, as some carriers record packages as delivered shortly before actual delivery.
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Contact the carrier using your tracking number.
If the package is still missing, contact us at 1571Studio@gmail.com within seven days of the recorded delivery date. We will help investigate the shipment with the carrier.
LOST OR STALLED SHIPMENTS
Please contact us if the tracking information has not updated for seven business days or if the package has not arrived within the estimated delivery period.
We will review the shipment and assist with the appropriate next steps, including contacting the carrier when necessary.
DAMAGED PACKAGES OR INCORRECT ITEMS
Please inspect your order upon delivery.
If an item arrives damaged or you receive the wrong item, contact us promptly at 1571Studio@gmail.com. Include your order number and clear photographs of the item, packaging, and shipping label so we can evaluate the issue.
Please review our Return and Refund Policy for additional information about returns, replacements, and refunds.
CONTACT US
For shipping questions or assistance with an existing order, contact:
1571 Studio
Email: 1571Studio@gmail.com